RE: FW: RE: ISO9001 recognition/QA procedures

Subject: RE: FW: RE: ISO9001 recognition/QA procedures
From: "Beth Agnew" <Beth -dot- Agnew -at- senecac -dot- on -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 4 Apr 2003 11:33:00 -0800

I've used Livelink for routing electronic-only reviews and it worked very
well, but it's pricey. Doing everything by Acrobat can work (I've used that
procedure in a few places) but not everyone is as adept at creating digital
comments as they are at simply marking up hard copy. Things tend to get
missed more frequently when the reviews are digital.

If the accumulation of paper is daunting, keep the closed review forms as
the record of the completed review and pitch the marked up copies. Or find
an off-site storage facility. It's not as bad as we think it's going to be
to have all that paper around.

-----Original Message-----
From: bounce-techwr-l-118812 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-118812 -at- lists -dot- raycomm -dot- com]On Behalf Of Dick
Sent: Friday, April 04, 2003 3:55 AM
Subject: Re: FW: RE: ISO9001 recognition/QA procedures


My initial response was based on your assertion that the reviews are
done on paper. Certainly a Documentum-type review regime is much
cleaner. Everything gets routed automatically as PDFs, with all review
comments captured electronically and collated for the author. It's
definitely cleaner. Now all you have to do is convince your reviewers to
learn a new tool, convince the company to pay for the new tool (Acrobat
for everyone), and get everyone to play nicely together. Good luck!


Nadine Underwood wrote:

> -----Original Message-----
> From: Nadine Underwood
> Sent: 04 April 2003 08:55
> Subject: RE: ISO9001 recognition/QA procedures
> Thank you for the responses regarding ISO9001/QA procedures.
> I take on board the reasoning behind the paper trails - but the idea of
> having reams of paper to store in the office fills me with horror. Has
> anyone tried to implement a QA procedure where everything is reviewed
> electronically? Are there any pitfalls for this procedure? Are there any
> advantages to be gained?
> I would welcome any comments/thoughts/experience.

Beth Agnew
Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, ON 416-491-5050 x3133

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Re: FW: RE: ISO9001 recognition/QA procedures: From: Dick Margulis

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