Re: Article: "Living Documentation"

Subject: Re: Article: "Living Documentation"
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 04 Apr 2003 10:54:42 -0800

Mike O. wrote:

Who continues to hire and
retain all these non-understanding tech writers? Why is there such a
demand for them, and why are they rewarded with continued employment?
Perhaps because the pool of technical technical writers is small? Or because technical writing isn't considered much of a priority by many management?

Surely if 99.9% of their employees did not understand their technology,
our steely-eyed executives would get rid of them?

Assuming, of course, that the executives understand the technology enough to notice when an employee doesn't. That's a large assumption, in my experience. I still remember a certan business develoment manager who destroyed a partnership deal because he insisted that the potential partner's software demo was too hard to use. A little probing revealed that he didn't know how to uncompress a file. Unfortunately, he revealed his ignorance at a business meeting with the potential partner.

Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177

"There'll be tears in the eys of the weak,
And in the eyes of the most strong-hearted,
Tears in the eyes of the miners and wives
When these coal town days are through."
-Jez Lowe, "These Coal Town Days"

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Re: Article: "Living Documentation": From: Mike O.

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