Re: About responsibility and fault
Errors in documentation? Stop beating up the poor technical writer and blaming
him or her for the inadequacies of management.
It seems to me that, if writers aren't responsible for their work, then they forfeit the right to be called professionals, and all the complaints about lack of respect are unjustified. If they refuse responsibility, then they are going to be regarded as on a par with filing clerks and receptionists. If you're not responsible, then you won't have status.
Also, I don't see how managers are to be blamed for the quality of documentation. You might blame them for hiring the wrong people, or for routines that allow sign-off on inadequate documentation, but the writers are responsible if they produce an inadequate piece of work - or a brilliant one, for that matter. Managers don't expect to have to micro-manage a professional.
Perhaps that's why someReally? If anything, some seem to be blaming everyone and everything other than themselves.
technical writers feel so forlorn. They are beating themselves up instead of
finding and eradicating the source of the problem.
Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177
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When these coal town days are through."
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- Re: About responsibility and fault, Bonnie Granat
- Re: About responsibility and fault, Robert E. Simanski
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