RE: YOU are responsible, even when YOU are not to blame

Subject: RE: YOU are responsible, even when YOU are not to blame
From: Alan Bucher <bucherino -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 8 Apr 2003 11:29:03 -0700 (PDT)


>Mike O wrote (with obvious sarcasm):
> Right. I'm SURE we have all participated in those post-mortem
> discussions where all the 'professionals' who worked on the project

> sit around saying
>
> - It was my fault...
>
> - No, it was my fault...
>...

Kim Roper wrote:
>Actually, I have, although the discussions haven't been quite that
>hyperbolic. I've also been stuck in meetings that involved of a lot
>of finger-pointing. It really depends on the kind of people you
>work with and their level of professionalism.

Actually, none of those situations are truly professional, even the
ones with the participants rabidly accepting responsibility. The
truly professional post-mortems don't care about responsibility. They
care about isolating problems and developing solutions. They involve
discussions containing, "How can we reduce the chances of X happening
again?" The words, "It was my fault" would never come up.

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