RE: huh?

Subject: RE: huh?
From: "Barb Einarsen" <barb -dot- einarsen -at- navtelcom -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 12 May 2003 10:43:26 -0400


Andrew made a great point:
"How do you know its cryptic? I mean if you're not an advanced user with
extensive understanding of the technology/industry, how can you
effectively judge something as cryptic?"

This is something I have often encountered and had to learn myself (the
hard way, of course). Something that did not mean much to me (ttl, for
example), was as clear as SME to the SME. In fact, writing out the
acronym can occasionally make the meaning less clear. My audience knows
exactly what QoS is - but quality of service (especially without QoS
nearby or capitalization in place) makes them wonder if it is the
specific specification definition, or vaguer marketing verbiage.

Barb Einarsen | Manager of Product Information Development |
barb -dot- einarsen -at- navtelcom -dot- com | +1 905 948 7527

Navtel Communications | 55 Renfrew Drive, Markham, Ontario, L3R 8H3 |
Canada

web www.navtelcom.com | +1 905 479 8090 | fax +1 905 475 6425


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