Re: Responsibility

Subject: Re: Responsibility
From: "Bonnie Granat" <bgranat -at- editors-writers -dot- info>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 22 May 2003 21:15:39 -0400

From: "Darren Barefoot" <darren -at- darrenbarefoot -dot- com>

: What you're talking about here is butt coverage. And I ain't talking
: about capri pants. When I send out a document to development for review
: (and I endeavour to ensure there's time in the development schedule for
: reviewing docs), I include a disclaimer, which reads something like
: this:
: Please review the following document for technical accuracy and send
: your comments to us by <date x>. If you cannot review this document by
: <date x>, please notify us as soon as possible. If we don't hear from
: you by <date x>, the document will be assumed to be 100% accurate as is.
: This tends to emphasize to reviewers whose court the responsibility ball
: sits in. Cheers. DB.

This is nearly exactly what we did at Artisoft. It worked well, up to a point.
Many reviewers didn't really check the docs for accuracy, though. But once
again, that's a management problem, not a writer's problem, and I'm glad to
see that other organizations recognize this. Bad managers keep bad employees,
and bad managers are the root of poor documentation.

Bonnie Granat
Granat Editorial Services


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RE: Responsibility: From: Darren Barefoot

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