RE: What does it mean to be technical?

Subject: RE: What does it mean to be technical?
From: "Barbara Yanez" <BarbaraYanez -at- cogentsystems -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 23 May 2003 10:32:59 -0700

These are good points, Sharon. Well said. You made me think.

I do think I endeavor to learn about technical things and understand as
much as I possibly can. However there have been times I just didn't want
to be bothered and just asked someone else to do it. I need to look at
this in myself. You made me think. Thanks again.


Barbara Yanez
Integration Group
Mgr - Documentation
(626) 799-8090 x 419
byanez -at- cogentsystems -dot- com

-----Original Message-----
From: Sharon Burton-Hardin [mailto:sharon -at- anthrobytes -dot- com]

No, I don't think so. These are our tools, we work with them at least 8
hours a day. It is not unreasonable to understand how they work. We
don't need to understand how overnight shipping works because we are not
working with it 8 hours a day, every day, as a significant part of our

Look, I teach experienced tech writers part time. I see this ignorance
constantly. I teach several technical writing classes, like writing user
guides. I teach software like FrameMaker or RoboHELP. I give talks on
the specifics of getting good PDF. These are technical topics.

I literally have people stand up during the PDF talk and say they don't
need to know this stuff because all they do is click a button and this
info is a waste of their time. If it doesn't work, they call the help
desk and they come fix it. On average, for every time I have given this
talk, at least one person has left for this _stated_ reason.

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