Re: system administrators and documentation

Subject: Re: system administrators and documentation
From: Maggie Pierce Secara <maggiros -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 28 May 2003 09:48:39 -0700 (PDT)

> I'm not an advocate of half-baked anything, so my
> personal opinion is that your documentation should
> be complete. But from a business point of view, I'm
> officially agnostic; it's up to your company's
> management.

Besides, the Support Desk has to have something to
refer to that tells them outright how things are
supposed to work. Saves having to keep every little
detail in active memory all the time.

Maggie Secara

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Re: system administrators and documentation: From: Dick Margulis

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