Re: Writer vs Author (was Techwriting after the boom)

Subject: Re: Writer vs Author (was Techwriting after the boom)
From: Michael West <mbwest -at- bigpond -dot- net -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 09 Jun 2003 11:04:56 +1000


> From the conversations I have
> with CIOs and other executives, the consensus is - we want tech writers
that
> are technical.

If this were true, I would be asking the following questions:

1. Define "technical".
2. How close is the CIO to the audience for whom
the publications are designed?
3. What are the users saying about the publications,
and how does the CIO know? Are there other
people in the organization who might have a different
perspective on what the end-users are asking for?
4. What analysis has been done to assess end-user
needs and skills?
5. What publication design strategies have been tried,
and how effective were they, and how does the CIO
know that?

But then, I'm a communications specialist.

--
Michael West
Melbourne, Australia




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References:
Re: Writer vs Author (was Techwriting after the boom): From: Andrew Plato

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