TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
*shrugs* The example wasn't the best I've ever created, and I wasn't meaning to
say "use you even when you can avoid it." By all means, if you can avoid it, do
so. But if you want to reduce the distance between user and reader, and increase
the perceived friendliness of a doc, "you" is the way to go.
From: Anthony Kelly [mailto:alkelly71 -at- hotmail -dot- com]
Sent: Tuesday, July 08, 2003 8:35 AM
To: mtullo01 -at- harris -dot- com; techwr-l -at- lists -dot- raycomm -dot- com
Subject: RE: for general discussion
>(To wit, "If you need to do X, then..." beats the poopy pants off
>of "If the user needs to do this, then he or she needs to...")
I agree with you Michael, but wouldn't "Open X and click New to create Y"
improve on using any pronoun at all?
I don't agree that removing the use of "You" means that the procedure must
be constrained in some way. A direct active voice uncluttered by any
pronouns at all (first or third person) seems the way to go (IMO).
ANNOUNCING ROBOHELP STUDIO
Create professional Help systems that feature interactive tutorials and
demos with all new RoboHelp Studio. More at http://www.ehelp.com/techwr-l2
Mercer University's online MS Program in Technical Communication Management:
Preparing leaders of tomorrow's technical communication organizations today.
See www.mercer.edu/mstco or write George Hayhoe at hayhoe_g -at- mercer -dot- edu -dot-
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.