RE: Feedback [LONG]

Subject: RE: Feedback [LONG]
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 15 Jul 2003 11:39:23 -0400

>I'm not sure you answered the question. It sounds like
>you *don't* verify all the information because (a) you
>don't have the resources for the volume of work, and
>(b) the team isn't 100% supportive of your efforts and
>is failing to engage with you.

I have several analysis tools; ERwin, SQL Enterprise, Cluster Admin, some
homegrown, some others. I also have an extensive collection of "lists";
server lists, database and entity lists, data dictionaries, etc. I verify
the content against those lists and I attempt to verify what I see through
the analysis tools that I use.

Just last afternoon, following was typical of the fact checking query I send

Kris and the following appear in Prod? I get only a partial
list of these when pulled from the main XXX QA and before I start
questioning the difference between the two, I'd like to know if they appear
in Prod as per a 4/4/2001 document makes me think they should.


*names have been changed for confidentiality

These are the questions that go unanswered. So, to answer your question, I
verify to the best of my ability, but sometimes, ya just want an "expert" to
either ack your understanding, or to say, "No, dumbs**t, Change Request
2003-0701 tells you that...."

John Posada
Special Projects
Senior Technical Writer


sourcing tool for FrameMaker that lets you easily publish your content
online. No macro language required!

Mercer University's online MS Program in Technical Communication Management:
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