RE: single sourcing in Intercom

Subject: RE: single sourcing in Intercom
From: Sean Hower <hokumhome -at- freehomepage -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 25 Jul 2003 09:31:52 -0700 (PDT)

eric dunn wanted me to elaborate on the following comment:
> That said, there are some uses for XML within smaller/plain
> projects. TOCs, Index, and Glossaries are a perfect place to use XML
> no matter the size of your project.
and he asks:
How is this "XML" approach different from using tools/features in Word
or FrameMaker?

Well, my original comment was talking specifically about online delivery. I think talking about glossaries will demonstrate my point.

Let's say you are creating a documentation set for a collection of applications (word processor, graphics editor, spread sheet). Typically in a glossary, you'd have a set of terms that would be common to all of these applications, as well as terms that are specific to each application. Using XML, you can tailor the glossary to display the common terms and the terms specific to each application for each of the docs you're creating. All of the terms would be kept in a single glossary.xml file, and would have an attribute (like "type") that would identify a term as either common, word processor, graphics, or spread sheet.

You would then set up XSLs to search the glossary.xml file for all terms with the "common" type attribute and all terms with the appropriate "application" type attribute (word processor, graphics, spread sheet). The output displays just the terms you specify based on the type. You could also direct the output to automatically alphabatize the terms. You could also use the XSL to format the output, font size, color, etc etc. You could even have the xsl point to a css.

You could also add an "id" attribute that provides a unique identification code for each term. You could then use this id throughout your online help to pull the term directly out of the glossary.xml (such as for a definition popup) and display it anywhere, in any way, in any format, at any time.

For further cusomtization, you could create entities that display certain terms/phrases depending on which application you're viewing the glossary for.

A glossary entry might look something like this:


<entry id="field" type="common">
<def>A place for the user to enter information.</def>


The advatage to this is that all of your glossary terms are kept in a single place. Each term is stored in only one place throughout your entire help system: in the glossary.xml file. All links point back to that single glossary term. That way, if you ever have to change a term, the definition is updated throughout your entire system automatically. If you ever have to add a new term, the XSL automatically includes the term and display it in the correct alphabetical order.

Again, XML is not a solution for EVERY documentation project. Like I said before, it can be total overkill for smaller projects. But this is defnitely something that I think will make our jobs easier if we are willing to invest the time up front to set up everything. But once everything is set up, we'll save time producing the finished product.

"And in the morning, I'm makin waffles." ~ Donkey
Sean Hower - tech writer

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