RE: Stupid users (was the "top this" thread)

Subject: RE: Stupid users (was the "top this" thread)
From: <Daniel_Hall -at- trendmicro -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 3 Oct 2003 11:04:00 -0700


Love this quote from the website Eric pointed us to: "Be suspicious of newspaper stories that list outrageous cases without citations. A quick 'key word' search on the Internet often will reveal that the cases were dismissed long ago or don't say what the article claims they say. And sometimes even those cases reported by news organizations never existed"

Funny that they go to such lengths to denigrate the idea of "phony" lawsuits, and then in the final paragraph, admit that the lawsuits are real. The point isn't really that the cases were dismissed, or that "sometimes" they never existed. If they were used car salesmen, this would be called bait-and-switch. The point is that tort reform could help prevent these cases from ever being brought.

Techwr-l tie-in: If you have (non-critical) bad news to give your user, should you "hide" it at the back of the chapter or book?

Dan

-----Original Message-----
From: bounce-techwr-l-129804 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-129804 -at- lists -dot- raycomm -dot- com]On Behalf Of
eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com
Sent: Friday, October 03, 2003 9:24 AM
To: TECHWR-L
Subject: Fw: Stupid users (was the "top this" thread)





Researching, as any good techwriter should, turned up more interesting reading
about tort law and misrepresentation of court cases:

http://www.atlanet.org/consumermediaresources/tier3/press_room/president/twigmcd.aspx
http://www.atlanet.org/homepage/debunk.aspx

Granted it's from a trial lawyers association, but it seem no-nonsense.

Eric L. Dunn
Senior Technical Writer



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