RE: end user vs end-user

[eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com]

Chris Gooch <chris -dot- gooch -at- lightworkdesign -dot- com> wrote on 10/24/2003 11:00:26 AM:
> I work for a company that sells software components (i.e., an API)
> to other software companies.

> Our customers use our software toolkit to create end-user software
> which is used by end users. In this situation "user" would
> be too vague.

Sure, but YOUR customers are programmers. Your customer's customers are their
users.
Can you provide an example when you'd have to refer to "users" and "end-users"
in the same sentence/paragraph/chapter/manual?

If you are referring to both in a single manual, if you are talking to the
programmers to describe what their users will see, why not say user. I have to
think that if your using "user" and "end user" in your manuals that they are
stilted even for a technical audience.

Eric L. Dunn
Senior Technical Writer



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