Offshore call centers (related to offshore writers and editors)

Subject: Offshore call centers (related to offshore writers and editors)
From: guy <guy -at- hiskeyboard -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 03 Nov 2003 12:34:56 -0800

Here's an article from June, 2001.

As American as Curry Pie

BANGALORE, India -- "Hi, this is Betty Coulter and I am
calling because I have a great deal for you today.
I am going to offer you a credit card at a low 2.9 percent
with a whole bunch of free gifts."

Yeah, yeah, you've heard it all before. You try to get off
the phone, but Betty just drones on and, amazingly, never
takes a breath. You try to place the accent. Iowa maybe?
No, the "a" sound is too flat. California? Maybe it's a
crowded call center in some business park in Kansas City.

But Betty is actually calling from Bangalore, and her
real name is Savita Balasubramanyam. ...,1367,44382,00.html

I recalled seeing an article like this, so I searched Google for:

"call center" american bangalore

There are other, similar hits. Bangalore is the technology capitol of India.

Guy K. Haas
guy -at- hiskeyboard -dot- com | gkhaas -at- usa -dot- net
Software Exegete in Silicon Valley



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