RE: Indexing gui elements

Subject: RE: Indexing gui elements
From: "Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 19 Dec 2003 08:44:42 -0500

Am I missing something here? Isn't field-level Help the best option in this
case? In many applications, "What's This?" Help can be viewed either by
right-clicking the field or by leaving the pointer over it for a few

Dan Goldstein

> -----Original Message-----
> From: Scott_Wagner -at- DSTInnovis -dot- com [mailto:Scott_Wagner -at- DSTInnovis -dot- com]
> Sent: Thursday, December 18, 2003 9:26 PM
> Cc: bounce-techwr-l-141899 -at- lists -dot- raycomm -dot- com; TECHWR-L
> Subject: RE: Indexing gui elements
> The question is HOW do they look up those GUI elements? We
> conducted a
> survey and of the 29 internal customer who responded, only 6
> of them said
> they turn to the index to look up field names (our equivalent of GUI
> elements). Most of the rest used the Find tool (Ctrl + F) or
> navigated to
> the screen the field is on by some other means. This was a
> survey to find
> out how our frontline support people use our PDF documentation, but I
> think the answers would be the same were we talking about
> help systems...



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