RE: "If the docs are too good..."

Subject: RE: "If the docs are too good..."
From: Lyn Worthen <Lyn -dot- Worthen -at- caselle -dot- com>
To: technical -at- theverbalist -dot- com, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 6 Feb 2004 14:37:00 -0700

Mandy -

Neither nasty or brutish, but reasonably short:

Training is intended to provide practical,
hands-on experience for using the product
on a day-to-day basis.

Product documentation is designed as a
reference guide, and is most useful for
answering those questions that occasionally
arise, but is seldom practical as a method
of learning to actually -use- the product.


Lyn Worthen
Curriculum Developer
Caselle, Inc.

-----Original Message-----
From: technical -at- theverbalist -dot- com
Sent: Friday, February 06, 2004 2:27 PM

Well, it's Friday and y'all are being too serious. Here's something to
have some fun with ...

So an SME I was talking to floated the ol' air biscuit that he "was told
by someone who'd been told that if the product docs were too good, that
clients wouldn't purchase the training." Any suggestions for snappy
come-backs to that one?

I'm hoping for something nasty, brutish and short...



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