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Subject:RE: Am I misunderstanding? From:"Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 12 Mar 2004 16:48:03 -0500
Personally, I try not to blame management for bad documentation, since I
always credit *myself* for good documentation. It cuts both ways, right?
> -----Original Message-----
> From: Peter Neilson
> Sent: Friday, March 12, 2004 4:36 PM
> To: TECHWR-L
> Subject: Re: Am I misunderstanding?
> ... Quality in tech writing occurs only when management does not work
> to prevent it. Thus quality itself is manufactured not in the QA
> Department, not on the factory floor or in Software Development,
> nor in the Tech Writing Group, but in the Board Room. They're
> the ones who can institute a policy that implies: "We don't care
> if the docs aren't ready. SHIP IT!"
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