RE: Don't say what you CANNOT do in documents

[Gordon Mclean <Gordon -dot- McLean -at- mclarensoftware -dot- com>]

> There are two things at work, here - how people think, and 
> how something works.  Whenever possible, I prefer to rework 
> things so that the two criteria aren't in direct conflict.  
> In this case, I'd be tempted to strike the first sentence, 
> leaving the second.

But leaving in only the second sentence is missing out information that may
be required for the end user and could possibly save a call to support.

I think.

It's been a long day.

Gordon McLean

________________________________________________________________________
This e-mail has been scanned for all viruses by Star Internet. The
service is powered by MessageLabs. For more information on a proactive
anti-virus service working around the clock, around the globe, visit:
http://www.star.net.uk
________________________________________________________________________

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ROBOHELP X5 - ALL NEW VERSION. Now with Word 2003 support, Content 
Management, Multi-Author support, PDF and XML support and much more! 

Now is the best time to buy - special end of month promos, including:
$100 mail-in rebate; Free online orientation on content management
functionality; Huge savings on support and future product releases;
PLUS Great discounts on RoboHelp training. OFFER EXPIRES April 30th! 
Call 1-800-358-9370 or visit: http://www.ehelp.com/techwr-l

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit
http://www.raycomm.com/techwhirl/ for more resources and info.