Camtasia questions

Subject: Camtasia questions
From: aklemmer -at- factset -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 21 Apr 2004 10:35:27 -0400


We are currently trialing TechSmith Camtasia for recorded training demo's
of our software (with audio). So far so good, but we're running into
problems with movies we created using the Theater component, which lets you
"stitch together" multiple Camtasia-generated SWF files into a single movie
that runs continuously, with a left-hand clickable table of contents
available to users who wish to gain more control over navigation.

Our problems:
1) When the movie is playing continuously, transitions between "segments"
seem awkwardly long (& silent). Is there any way to optimize this?

2) When you click on a chapter-names in the left-hand TOC, it stops the
movie & takes a longer-than-expected time to actually launch the selected
chapter -- longer than the average user would be willing to wait, in my
opinion. There isn't even a "please wait, loading" status-bar or hourglass.
Any known ways around this?

Thanks in advance!

Abby Klemmer
FactSet Research Systems


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