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Re: Customized and customizable help for web-based application

Subject: Re: Customized and customizable help for web-based application
From: "Mike O." <obie1121 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 06 May 2004 07:54:36 -0400


Janice Manwiller wrote:

Does anyone have any ideas for creating a web-based
help system that allows users to quickly and easily
customize specific text within the system?
> ...
I'm not wedded to a specific tool, and am comfortable
hand-coding HTML and XML.

Your question contains the seeds of the answer... Why not deliver the help as a set of normal non-Robo-fied HTML files? Write it with a text editor, and let them customize it with a text editor.

Mike O.

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