Subject: help
From: "Lucero, Peggy A. NMIMC Contractor" <palucero -at- US -dot- MED -dot- NAVY -dot- MIL>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 10 May 2004 16:32:40 -0400

Anyone know of studies/articles that discuss how to get users to read your
help documentation?

I've written new user guides for various sections of a naval medical website
and am now trying to determine best practice/method to get our user
community to read them!


Peggy A Lucero
NMO <>
8901 Wisconsin Avenue
Bldg 27
Bethesda, MD 20889
v 301 319-1188 office Mon.-Tues.
301 530-0967 offsite Wed.-Fri.
f 301 295-3485
palucero -at- us -dot- med -dot- navy -dot- mil


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