RE: What to use: Buttons, Function Keys, or Both?

Subject: RE: What to use: Buttons, Function Keys, or Both?
From: "David Spreadbury" <David -dot- Spreadbury -at- afc -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 2 Jun 2004 08:57:35 -0700

In my experience it is always a good thing to provide the user with shortcuts when available. Some of your users will undoubtedly use the menu options, others will use function key shortcuts, still others will use shortcuts that utilize the Ctrl, Alt, and/or Shift keys. It all depends on the knowledge base of your end-users. In my case, I grew up with WordPerfect. There, you were expected to know that Ctrl+F8 would format the selected text and F7 would print the current document. It all depends on the user's background. Giving them the option of using what they are comfortable with makes for fewer questions; and who are you writing for, that person who can't spell IBM.

-----Original Message-----
From: bounce-techwr-l-74415 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-74415 -at- lists -dot- raycomm -dot- com]On Behalf Of Allen,
Sent: Wednesday, June 02, 2004 10:52 AM
Subject: What to use: Buttons, Function Keys, or Both?


When documenting buttons on a GUI, is it also recommended to also include
the function keys command (e.g. F1 - F12)?

I am documenting a procedure for SAP and the trainer wants me to include the
function keys for almost all buttons. I'm just curious if this is a
standard or not.



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