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Subject:ITIL From:tvirostko -at- familydollar -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 9 Jun 2004 13:32:39 -0600
In another thread, Rosie Wilcox asks:
> Are they following any industry standards such as
> ITIL, CMMI, or other life cycle methodology?
I have searched in the archives and Googled, so I know ITIL is the IT
Infrastructure Library, but I would like to hear how this standard affects
your work as a tech writer. (I could not find any references to it in the
TECHWR-L archives.) Do you adhere to ITIL in your company? Why does your
company use it and how?
This is not only directed at Rosie, but everyone else as well.
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