Re: upload/download terminology

Subject: Re: upload/download terminology
From: "Dana Worley" <dana -at- campbellsci -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 09 Jun 2004 17:48:30 -0600


On Tuesday, June 08, 2004, Dick Margulis wrote:

> What the doc team learned through this validation testing was that
> they had to include drawings, complete with hands and directional
> arrows, to instruct people in (a) which direction to turn a lightbulb
> to remove it; (b) which direction to turn a lightbulb to replace it;
> (c) which direction to turn a screwdriver to remove a screw; (d) which
> direction to turn a screwdriver to replace a screw. Needless to say,
> the doc project grew way beyond what anyone had estimated. My point,
> though, is that while _you_ may conclude that "the rest are candidates
> for additional education of some sort," your _customer_ may come to a
> different conclusion altogether.

They could have solved all of this with one big note at the beginning
of the manual:

"Right tighty; lefty loosey" ;)

Dana

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

SEE THE ALL NEW ROBOHELP X5 IN ACTION: RoboHelp X5 is a giant leap forward
in Help authoring technology, featuring Word 2003 support, Content
Management, Multi-Author support, PDF and XML support and much more! http://www.macromedia.com/go/techwrldemo

>From a single set of Word documents, create online Help and printed
documentation with ComponentOne Doc-To-Help 7 Professional, a new yearly
subscription service offering free updates and upgrades, support, and more.
http://www.doctohelp.com

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Previous by Author: Re: upload/download terminology
Next by Author: Re: What Does One Do With A Tech Writing Intern
Previous by Thread: Re: upload/download terminology
Next by Thread: Re: upload/download terminology


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads