RE: Bi-directional traceability and docs

Subject: RE: Bi-directional traceability and docs
From: Lippincott Richard J Contr ESC/NI <Richard -dot- Lippincott -at- hanscom -dot- af -dot- mil>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 16 Jun 2004 09:30:28 -0400


dan_roberts -at- adp -dot- com wrote:

> We're going thru the pains of CMMi here, and one of the objectives is to
> institute "bi-directal traceability", which, in a nutshell, means that the
> spec points to the places in the code and doc that need to change to meet
> a user req, and the code and the doc reflect the user req that prompted a
> change. And my group here has been asked to consider implementing this
> traceability in our doc.

Having worked with a similar concept, it does indeed become a big pain. I tend to agree with the earlier postings that have said the information really isn't that useful for the users who are probably more concerned with the functionality than they are with when a particular aspect of the functionality came into use.

There's also the potential for embarrassment if the reasons get to the users. It may not enhance customer confidence if there's a notation that says something like "The safety interlock features were added by government order after a series of tragic accidents that killed dozens."

If you've got to add the traceability to the docs, I'd suggest keeping them invisible to the users. For example, if you're using Frame, use conditional text for the traceability comments. It would be turned off for the final version to the customers, but you'd retain an archive file for the possible later day when the lawyers come running at you with their hair on fire wanting to know why you made a particular change in a release that went out three years ago.


Rick Lippincott
CITS Senior Technical Writer
ESC/NI5
3 Eglin Street
Hanscom AFB, MA
(781) 377-9745
DSN 478-9745



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

SEE THE ALL NEW ROBOHELP X5 IN ACTION: RoboHelp X5 is a giant leap forward
in Help authoring technology, featuring Word 2003 support, Content
Management, Multi-Author support, PDF and XML support and much more! http://www.macromedia.com/go/techwrldemo

COMPONENTONE DOC-TO-HELP 7 PROFESSIONAL: From a single set of Word documents, create online Help and printed documentation. New version offers yearly subscription service, Natural Search, Modular TOC Utility, Image Map Editor, Theme Designer, Context String Editor, plus more. http://www.componentone.com/doctohelp .

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Previous by Author: RE: waking up to the world of Technical Writing
Next by Author: RE: Sanity Check on Logo
Previous by Thread: Re: Bi-directional traceability and docs
Next by Thread: RE: Bi-directional traceability and docs


What this post helpful? Share it with friends and colleagues:


Sponsored Ads