Re: Time estimate for writing manual

Subject: Re: Time estimate for writing manual
From: John Posada <jposada01 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 7 Jul 2004 12:54:27 -0700 (PDT)

> Was there a better way to handle it? I thought of posting my
> question
> before I made the comment, but that was yesterday and I concluded
> that
> I'd just see what you all would say after the deed was done.

Bonnie...experience from 18 years of sales:

After this statement: "> These estimates seem reasonable to me..",
all the customer sees or hears afterwards is

Go back to them later with a request for more money or time and
they'll say "WHY!? You said our estimate was reasonable!"

Besides...HOW could it seem reasonable to you? You know nothing about
the application you are writing haven't used it, right?
No scope has been written, has it?

John Posada
Senior Technical Writer

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Time estimate for writing manual: From: Bonnie Granat

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