RE: WebWorks vs. RoboHelp

Subject: RE: WebWorks vs. RoboHelp
From: John Wilcox <JWilcox -at- zetron -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 14 Jul 2004 11:31:49 -0700

> From: "T.W. Smith" <techwordsmith -at- gmail -dot- com>
> Date: Mon, 12 Jul 2004 09:55:57 -0400
> Checked today, and RHFM seems still not for sale. Ida thunk MM would
> have fixed their Webglitch by now.

Well, I don't know where you're looking, but I've been involved in a
software evaluation process for several months now (don't ask; it's about
management), and RHFM has never disappeared from MM's website as far as I
know, and I've been there at least weekly. Go to their main page, click on
All Products (under Products), and you'll find it listed on the resulting
page about half-way down.

I will say, however, that MM appears to be having some problems
incorporating the eHelp products into their web site. There is an awful lot
of inconsistency among pages.

Now I am going to try to get hold of the RHFM product mgr and see if I can
get the straight skinny on what the @#$% is going on!

John Wilcox, Technical Writer
Zetron, Redmond

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