RE: embedded help

Subject: RE: embedded help
From: DBennett -at- Foundationsoft -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 29 Jul 2004 09:17:52 -0400

Check out anything by Intuit, especially QuickBooks and Turbo Tax. In my
opinion, their stellar embedded help is one of the main reasons their
products have been successful.

Dannette Thompson Bennett
Senior Technical Writer
dthompson -at- foundationsoft -dot- com

Foundation Software, Inc.
800-246-0800 ext. 213
The #1 Accounting Software for Labor-Intensive Contractors

-----Original Message-----
From: dmbrown -at- brown-inc -dot- com [mailto:dmbrown -at- brown-inc -dot- com]

After losing it for over two years, I've finally got back a dedicated piece
of real estate for embedded help (right on the application page) in the
latest release of my employer's web-based software.

Product Marketing wants the real estate back in the next version, though,
unless I can show mainstream, big-name, web-based and desktop apps that
have embedded help.

If you can think of some great examples, I'd sure appreciate hearing about would probably be appropriate.


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