Macromedia renaming RoboDemo

Subject: Macromedia renaming RoboDemo
From: "Lisa A. Roth" <roth -dot- lisa -at- jimmy -dot- harvard -dot- edu>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 06 Oct 2004 14:54:28 -0400

Hi there,

For the RoboDemo users out there: Have you heard the latest?

They're "phasing out" RoboDemo and "phasing in" something named Captivate, which is effectively an upgraded RoboDemo. (It contains about the number of new features, etc. that I would expect in a RoboDemo 6.)

I have inquired about whether or not users who purchased support packages will be entitled to a free version, as we would have received it free if they had simply elected to call it RoboDemo 6 instead of creating something "new". (On their products page, the only information about upgrades is that both RoboDemo 4 AND 5 users are eligible for a special price of $299. It doesn't mention support package customers at all. By the way -- why should version 4 users be eligible for the same price as version 5 users?)

I haven't gotten a reply from Macromedia yet, but I thought I would mention it to anyone else who is interested. I truly feel that the support package customers are entitled to it. Therefore, if the answer is no, I think we should let them know how we RD users feel about that as group. (Especially in light of the recent launch, purchase, and immediate cancellation of the RH for FM program, we as the customers need to let them know that we don't consider this an OK way to do things.)


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