RE: TW and QA

Subject: RE: TW and QA
From: Sue Ellen Colter <sea -at- best -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 20 Oct 2004 14:18:55 -0700

On 10/20/04 Simon North <Simon -dot- North -at- quintiq -dot- com> wrote:

>I spent six years as an aircraft electronics technician (avionics) and
>often appreciated how things had been designed so that they simply could
>NOT be installed or connected incorrectly.

When I worked for an aerospace company, there was a human factors engineer
who verified that parts could be installed only one way. For example, if
the lid of a square box contained connectors, the screws attaching the lid
would be located so that the lid could only be attached when it was
oriented properly.

Manufacturing engineers wrote the procedures; QA and human factors verified
them. After having seen many of the procedures, I wish that tech writers
had been part of the team; the instructions would have been better written.

sue ellen


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RE: TW and QA: From: Simon North

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