RE: Follow up on Balloon Help for Web-application

Subject: RE: Follow up on Balloon Help for Web-application
From: "Bonnie Granat" <bgranat -at- granatedit -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 29 Oct 2004 23:54:51 -0400

I would put the summary at the beginning.
> Executive summary:
> 1. The popups can be done.
> 2. There is no way to directly link snippets of text in the
> help system to the popup text in the XYZ app. I checked
> RoboHTML's own help system, and there is no sign of support
> for this. (FYI, we *can* place popups in the help system
> itself, if that proves useful at some point!) 3. The XYZ
> application popups can be implemented via Javascript code or
> CSS, embedded in the XYZ application itself.
> 4. This can be handcoded, if need be.
> 5. The sites I've indicated above can provide sample code
> which your programmers may be able to use.
> 6. Ideally, you have an authoring tool for XYZ which
> supports the creation of these popups, so your programmers do
> not need to do the handcoding. (Instead, a "wizard" type
> series of dialog boxes will present all appropriate options
> -- including someplace to type in, or paste, the popup help
> text -- and then embed the necessary code.)
> One final note: Tech writers who replied to my inquiry tell
> me that these popups can cause buggy behavior in some
> browsers. There is no harm in testing it on a trial basis, however.
> ============


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Follow up on Balloon Help for Web-application: From: Steven Oppenheimer

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