TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> What's the common thread here? You don't have to be a usability expert!
> All you have to do is use the product. When you discover that you can't
> do something easily or at all, you can tell the designers what the
> problem is and why, then leave it to them to fix it. What a usability
> expert brings to the process is the ability to put you through your
> paces with the product in such a way that you'll stumble across the
> most important problems before the product ships.
Just as DFDs are *a* means of presenting information, formal usability
testing of a product is *a* benefit a usability expert brings to a
process. A true HCI engineer spends far less time with people doing
hands-on testing than you'd think (maybe about 10% of the time).
This, of course, shouldn't be seen as opposition to your suggestion to
pipe up and tell the development team what problems you've run into in
your work with the product, though.
ROBOHELP X5 - SEE THE ALL NEW ROBOHELP X5 IN ACTION!
RoboHelp X5 is a giant leap forward in Help authoring technology, featuring all new Word 2003 support, Content Management, Multi-Author support, PDF and XML support and much more! View an online demo: http://www.macromedia.com/go/techwrldemo
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit http://www.techwr-l.com/techwhirl/ for more resources and info.