RE: usability study

Subject: RE: usability study
From: "Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Dec 2004 11:38:28 -0500

> -----Original Message-----
> From: lyndsey.amott
> Sent: Wednesday, December 01, 2004 11:22 AM
> Subject: usability study
> ... For example,
> their paper documentation is quite excellent--well written,
> well laid out,
> etc., but there are a number of minor formatting errors,
> which I list on
> about six pages with recommendations on how to fix them...

Wow, six pages just about minor formatting errors! Was it clear at the
beginning of the project that they wanted that level of detail? If so, maybe
you can begin your 40-page review with a one-page introduction -- not only
to set an upbeat tone, but also to help your readers find (or avoid!) that
level of detail, as they prefer.

Dan Goldstein



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