RE: Usability study? (Take II)

Subject: RE: Usability study? (Take II)
From: "Stephen Arrants" <steve -at- microbrightfield -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Dec 2004 14:27:33 -0500


> Question:
>
> What would you do if the manager knew there was a problem,
> but was unwilling to do anything because they were tired of
> constantly having to deal with the person (basically the
> supervisor gave up in frustration because the person wouldn't
> listen and hung you out to dry, and the writer had no
> intention of listening to anyone but themselves either way)?
> and this person will not acknowledge that anyone (including
> their supervisor) is better at anything then they are, and
> will scream at you (the editor) for even suggesting a change
> regardless of how minute it is or that it will keep formating
> consistent with other parts of the document? And this person
> know tells everyone you are incapable of doing your job
> because you disagreed with them and/or didn't do things
> exactly what they wanted you to do?

My Question back:

What is an ineffectual manager doing in that place to begin with?

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