Re: Seeking counsel - yet another difficult work situation (very long!)

Subject: Re: Seeking counsel - yet another difficult work situation (very long!)
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 04 Jan 2005 12:15:22 -0800


Downing, David wrote:

The problem is, sometimes you can't make the
software run properly at your workstation, or don't have access to it,
etc. So where do you draw the line between what you should seek out
yourself and what's okay to ask for?

You can rarely go wrong in trying to do as much as you can for yourself, and only asking for help when you can't get any further on your own.

On a practical level, your request for help is less likely to meet with a hostile response if you make clear that you've already done all that you can. Your informant is less likely to feel that you're trying to get him or her to do your work.

Just as importantly, after trying and failing, your request is more concrete. You can explain what you've done that didn't work, and receive more specific suggestions.

Moreover, When you approach informants in this way, you're suddenly entering their frame of reference, asking for help on the sort of problem that they deal with daily. So, naturally, you're more likely to receive a useful response.

Admittedly, that response will probably only enable you to do more for yourself. But since that is the way that you should be working if at all possible, that shouldn't be a problem.
--
Bruce Byfield
http://members.axion.net/~bbyfield

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References:
RE: Re: Seeking counsel - yet another difficult work situation (very long!): From: Downing, David

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