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Use of the second and third person in documentation
Subject:Use of the second and third person in documentation From:"A.H." <isaac840 -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 24 Feb 2005 07:52:28 -0800 (PST)
Hello, all,
Is it standard practice to refer to users of
software a "the user" or "users," or as "you"?
Examples: 1. Users can click...
2. You can click...
Thanks,
Anthony Hernandez
Technical Writing Intern
Fund for the City of New York
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