Re: Configurable On-Line Documentaton: Tools and Technologies

Subject: Re: Configurable On-Line Documentaton: Tools and Technologies
From: Amanda_Abelove -at- toyota -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Mar 2005 16:28:00 -0800


Hi--

Dick makes an EXCELLENT point on this... I'd take it back to basics for
the bulk of the system, maybe including training guides per role or even
writing it from the role perspective... It is HARD to build, QA and
maintain. UGH.

IP's system... It was such a VAST difference, that they really had to do
it that way. YUCK!

Thanks!

---Amanda

Amanda Abelove
Technical Writer, (562) 468-6678
amanda_abelove -at- toyota -dot- com
amanda -at- abelove -dot- com
Cell: 310-430-0049

> This is the point at which you go back to the requirements team and say,

> "I'd like to revisit our requirements for the help system if I may."


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