Re: Who's where, and how do we know?

Subject: Re: Who's where, and how do we know?
From: Amanda_Abelove -at- toyota -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 15 Mar 2005 14:22:49 -0800


When I read this, it sounded like he had the issue of not knowing who
needed the information... Sometimes companies have staff that do not
receive email addresses or phone extensions and therefore do not make it
into the directories... or there are third party users at other
companies... sometimes even temporary workers, warehouse personnel, shared
team members etc. There may also be people tangential to the core staff
that interact with the system. Also directories don't always get updated
consistently or contain all the information on all the projects someone is
working on. I remember one project where additional users were discovered
during field series training.

Is the issue one of "user discovery" or "mail delivery"?



Amanda Abelove
Technical Writer, (562) 468-6678
amanda_abelove -at- toyota -dot- com
amanda -at- abelove -dot- com
Cell: 310-430-0049


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