Re: I have proof

Subject: Re: I have proof
From: eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 14 Apr 2005 15:59:51 -0400

bounce-techwr-l-106467 -at- lists -dot- techwr-l -dot- com wrote on 04/14/2005 12:45:25 PM:
> Doesn't it say something about the size of the number that 1) Apple
> needed to create a web page explaining alternate ways to read a
> serial number, and 2) that one of their methods includes using a
> magnifying glass?

Perhaps it does, perhaps it doesn't. Web and help pages need to be created
for all kinds of reasons. Should products be changed to eliminate ALL
those pages? While limiting the required help is a good and noble goal,
eliminating them is impossible. Especially considering many may be
contradictory and be required by different audiences.

But even those shortfalls that merit attention and are possible faults
don't mean that the solution is changing the product. Sometimes, it's not
cost effective or simply art/design and marketing rule. In the case of the
iPod, I'd guess the marketing/design

Besides, what of all the blind users? Surely there's enough "real-estate"
on an iPod to include a braille copy of the serial number. <g>

Eric L. Dunn
Senior Technical Writer


This e-mail communication (and any attachment/s) may contain confidential
or privileged information and is intended only for the individual(s) or
entity named above and to others who have been specifically authorized to
receive it. If you are not the intended recipient, please do not read,
copy, use or disclose the contents of this communication to others. Please
notify the sender that you have received this e-mail in error by reply
e-mail, and delete the e-mail subsequently.
Thank you.

Ce message (ainsi que le(s) fichier/s), transmis par courriel, peut
contenir des renseignements confidentiels ou protégés et est destiné à
l?usage exclusif du destinataire ci-dessus. Toute autre personne est par
les présentes avisée qu?il est strictement interdit de le diffuser, le
distribuer ou le reproduire. Si vous l?avez reçu par inadvertance,
veuillez nous en aviser et détruire ce message.


Accelerate the document lifecycle with full online discussions and unique feedback-management capabilities. Unlimited, efficient reviews for Word
and FrameMaker authors. Live, online demo:

You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Re: I have proof: From: John Posada

Previous by Author: Re: I have proof
Next by Author: Re: I have proof
Previous by Thread: Re: I have proof
Next by Thread: RE: I have proof

What this post helpful? Share it with friends and colleagues:

Sponsored Ads