RE: QUERY: Bug Fix?

Subject: RE: QUERY: Bug Fix?
From: "Rochelle McAndrews" <rmcandrews -at- csiu -dot- org>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 18 Apr 2005 14:33:55 -0400


When we moved away from stating: "BUG FIX" to improve our organization's
"image," we TWs agreed that the terms: program modification or application
update sufficed without the negative connotations associated with the terms
"Bug" and "Fix" (however, we still refer to "bug fixes" internally).

Now, we explain to end-users the previously erroneous behavior and end the
message on a positive note by explaining the issue's resolution, announcing
that the resulting 'update' or 'modification' download is available from the
secure portion of our website.

Does this help?

R


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