RE: conceptual material in procedures

Subject: RE: conceptual material in procedures
From: "Kathleen" <keamac -at- cox -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 21 Apr 2005 08:22:06 -0700


Kudos for a direct catchy solution!

Kathleen

-----
Gene Kim-Eng wrote:

One of my favorites was a case where
the end users would be decidedly non-technical readers. We put
the background info into sidebars next to the procedure steps, and
titled the sidebars "Why am I doing this?"

Gene Kim-Eng


----- Original Message -----
From: "Neumann, Eileen" <ENeuman -at- franklintempleton -dot- ca>


Has anyone run into this, and if so, how did you handle it?
(A separate manual is not an option-management wants
one manual.)





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References:
Re: conceptual material in procedures: From: Gene Kim-Eng

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