Re: How do you maintain dynamic material

Subject: Re: How do you maintain dynamic material
From: Nandini G <nandini111 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 26 Apr 2005 00:38:56 -0700 (PDT)


Denise Lystad wrote:
> I have been asked to develop a process for writing
and maintaining
> information that our Helpdesk gathers and publishes
online for both
> themselves and our users.


In addition to Weblogs as suggested by Guy K Haas,
those who are familiar with Wiki might like to explore
http://www.twiki.org/. This site counts Yahoo!,
Motorola, and SAP among its users.

According to the home page, "It is a structured Wiki,
typically used to run a project development space, a
document management system, a knowledge base, or any
other groupware tool, on an intranet or on the
internet."

I am not sure whether Wiki would serve those who want
to remain annonymous. Perhaps someone can generate
fake IDs to "protect the privacy" of contributors!

Nandini





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