Subject: Quality
From: "Terry Sole" <Terry -dot- Sole -at- telus -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 23 Aug 2005 15:38:01 -0400

Can anyone suggest a book or paper that deals with quality and/or performance metrics associated with technical writing. I realize that this is a very contentious issue but I'm looking for a place to start.


Terry Sole - Proposal Manager | TELUS Solution Team
Tel: (416) 883-4361 | Cell: (416) 882-4807 | Fax: (416) 883-4759
Terry -dot- Sole -at- telus -dot- com
7F - 11 King Street West, Toronto, ON M5H 4C7

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