RE: Seeking: Online help index usage information

["Spreadbury, David" <david -dot- spreadbury -at- tellabs -dot- com>]

Tanya,
I don't know about any statistics, they are probably out there,
somewhere.

A good place to look for information to justify providing an index can
be found at the American Society of Indexers:

http://www.asindexing.org/site/indfaq.shtml 

There is also an article, by the Society (which I didn't find on their
website), that can be found at:

http://www.indexers.org.uk/indexing/usable.htm

-----Original Message-----
From: bounce-techwr-l-195991 -at- lists -dot- techwr-l -dot- com
[mailto:bounce-techwr-l-195991 -at- lists -dot- techwr-l -dot- com] On Behalf Of
Tanya-Marise De Sousa
Sent: Monday, August 29, 2005 10:12 AM
To: TECHWR-L
Subject: Seeking: Online help index usage information


I'm working on a "How to Index" training module and I need supporting
statistics or usage data to substantiate why an index, especially one is
that is well written, is important.

Bearing in mind that indexing is often not a favorite task of technical
writers, I've already included a "Why" section in the training that
explains why creating an index is a worthwhile task and how an index
differs from the table of contents pane and the search pane.

What I need is that data to support all of the above. I'm looking for
pointers to articles, studies, research papers, and the like.

Thanks,
Tanya
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