RE: Help & Manual questions.

Subject: RE: Help & Manual questions.
From: "Broberg, Mats" <mabr -at- flir -dot- se>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 1 Dec 2005 08:12:46 +0100


Al,

If you will be the person who will maintain the documentation and if you
are on a limited budget, I think you should seriously consider DocBook
XML. I don't use it myself but hear good things about it. Using DocBook
you can output PDF, HTML files, HTML Help, RTF etc. The standard is
supported by a large community, several e-mail lists, many low-cost
editors and at least one free formatter (FOP).

http://www.docbook.org/

Best regards,
Mats Broberg
Technical Documentation Manager

www.flirthermography.com


> -----Original Message-----
> From: techwr-l-bounces+mabr=flir -dot- se -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+mabr=flir -dot- se -at- lists -dot- techwr-l -dot- com] On
> Behalf Of Al Geist
> Sent: den 30 november 2005 23:04
> To: TECHWR-L
> Subject: Help & Manual questions.
>
> I'm working on a project where the contractor wants to move
> into single sourcing. The staff is heavy with database
> developers who have limited knowledge of MS Word and even
> less knowledge of PageMaker, InDesign, FrameMaker or most of
> the image manipulation tools. (The use Word Draw for image
> call outs and that's about it.) I'm cleaning up an operating
> manual that was created by several developers under extreme
> deadline pressure, and as a result of my work, both the
> project manager and the QA manager have realized the need
> additional training on Word. However that is not my main
> problem.....they also want to use my work as a foundation for
> an online Help. Furthermore, they want me to find a single
> source tool, learn it, move the Word manual to it and train
> them on how to use the new tool and maintain the
> documentation. This is a non-profit organization with a
> limited capital expense budget. As I said, they also have
> limited knowledge of Word and most desktop publishing
> programs. What they need has to be simple to grasp and
> relatively easy to use.
>
> A few months ago, someone mentioned Help & Manual from EC
> Software as a cost effective option to both RoboHelp and Web
> Works Publisher (Word version). Their web site touts it as
> the answer to my prayers, but I also write marketing content, so......
>
> Does anyone have any experience with this product and what
> are your impressions? Is it a good bang for the buck, or is
> it just inexpensive.
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