RE: Are You Sure? (Fri.)

Subject: RE: Are You Sure? (Fri.)
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 9 Dec 2005 13:25:05 -0500

Good tech writers know how to organize information. Unfortunately, not
everyone who is formally trained in QA has that skill, or even
recognizes its value. When you move from tech writing into official QA,
this can lead to some frustration. I have found a few useful coping

1. Smile a lot.
2. Offer assistance without arrogance.
3. Don't hang your jacket in the closet. Instead, use a hook to hang it
on the door or wall. That way, you'll have a nice, soft place to bang
your head without causing any real damage.

Happy Friday!

> -----Original Message-----
> From: Peter Neilson
> Sent: Friday, December 09, 2005 1:09 PM
> Subject: Re: Are You Sure? (Fri.)
> It used to be that the tech writer did the real QA while the QA
> department fiddled with tests derived from the same misunderstood
> criteria that went into designing the system.
> Now the tech writer is brought in for just two months, saving a
> lot of money. Yes, several thousand dollars, at least.
> It is possible to save even more, by having the tech writer work
> on the design from the beginning. I wonder if anyone does that?

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