Wiki vs. RoboHelp

Subject: Wiki vs. RoboHelp
From: "A.H." <isaac840 -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 9 Dec 2005 10:30:34 -0800 (PST)

Hello all,

We've done all our user documentation using
RoboHelp. We've been using a wiki to house internal
docs, to collaborate, etc. We're trying to decide if
we should stick with RoboHelp (or another program like
it) or use the wiki for end-user documentation.

The next phase in our software product's cycle is
to offer modules online. The goal is to build and
nurture a community of developers to somehow document
their own modules.

The driving force for using the wiki is its
colloborative nature, and its availability to everyone
with an Internet connection. Is a wiki the right kind
of tool for end-user documentation?

Has anyone tried this before? What were some
problems? Successes?

Anthony Hernandez

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