...left as an exercise for the reader

Subject: ...left as an exercise for the reader
From: Dick Margulis <margulisd -at- comcast -dot- net>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 11 Jan 2006 21:45:38 -0500

I am corresponding with a customer support person regarding some
not-ready-for-prime-time software that I was asked to download and test.
In our last exchange, this person wanted to see a screenshot of what I
was seeing. Her email included the following:


To do a screen capture,

1. Hit the "Print Screen" button when the window appears.
2. Launch Paint program by clicking on the Windows Start menu ->
Programs -> Accessories -> Paint.
3. After launching the Paint program, go to Edit -> Paste. This will
paste your screen capture into the new image document.
4. Save your new image document in JPG format.
5. Email the JPG file to us.


Now I am not asking any of the pros here to critique that set of
instructions, but it might be an interesting exercise for the student or
newbie members of the list.

So, OFF-LIST PLEASE!!!! send me your new and improved instructions,
taking into account everything you've been taught about writing
procedures for end users.

I'll compile the responses and post them all at once, but if you send
your response to the list now, you will bias other respondents. Let me
know if I have permission to attribute your answer to you by name.

Have fun,



Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today! http://www.webworks.com/techwr-l

Doc-To-Help 2005 now has RoboHelp Converter and HTML Source: Author content and configure Help in MS Word or any HTML editor. No proprietary editor! *August release. http://www.componentone.com/TECHWRL/DocToHelp2005

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.

RE: Friday Poll Idea (WAS: In love with a word): From: Johnson, Tom
Re: Friday Poll Idea (WAS: In love with a word): From: Dick Margulis

Previous by Author: Re: Examples of good tech writing?
Next by Author: Re: Do Burned CDs Have a Short Life Span?
Previous by Thread: Re: Friday Poll Idea (WAS: In love with a word)
Next by Thread: ...left as an exercise for the reader--REPORT (long)

What this post helpful? Share it with friends and colleagues:

Sponsored Ads