complete documentation

Subject: complete documentation
From: Tracy Taylor <ipsque -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 12 Jan 2006 12:44:48 -0800 (PST)

Hi -

We are lucky in that we get some feedback on our
documentation from customers, but I'm not always sure
how to address the feedback.

For example, we get feedback that we need "complete
documentation." In your mind, what does that mean?

Cover every feature in "sufficient" depth? We also
get complaints that people can't find information.

Accuracy I understand better, but again, it's hard to
address how to be more accurate.

What is complete and accurate documentation to you?

Thanks for any feedback. Take care, Tracy

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